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Certification Certification : Certified Individuals Finance and Funding Industry News Inform USA Awards Inform USA Job Board Inform USA Programs Promising Practices Promising Practices : Cooperative Relationships Promising Practices : Disaster Preparedness Promising Practices : Org Effectiveness Promising Practices : Resource Database Promising Practices : Service Delivery

211 Database Specialist
211 Database Specialist

United Way of Southern Kentucky 211- 211 DATABASE SPECIALIST Continue Reading

Date posted09/5/2025


Kynect Resources Specialist
Kynect Resources Specialist

United Way of Southern Kentucky 211- Kynect Resources Specialist Continue Reading

Date posted09/5/2025


Certified Individuals June-July 2025
Certified Individuals June-July 2025

Each month we announce those who received a certification as a Community Resource Specialist (CRS). Specializations in Aging and Disability and Database Curation Continue Reading

Date posted08/15/2025


Supervision Micro-Certification - July 2025
Supervision Micro-Certification - July 2025

This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading

Date posted08/8/2025


Coaching Micro-Certification - July 2025
Coaching Micro-Certification - July 2025

This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading

Date posted08/8/2025


Expected Training Outcomes for CRS courtesy of 211 Contact Center
Expected Training Outcomes for CRS courtesy of 211 Contact Center

Expected Training Outcomes for CRS This document provides clear expectations and examples of what CRS's are expected to know after completing each of their training sections. Courtesy of 211 Contact Center - United Way of Greater Atlanta Continue Reading

Date posted06/24/2025


Resource Database TOC Learning Outcomes courtesy of 211 Contact Center
Resource Database TOC Learning Outcomes courtesy of 211 Contact Center

Resource Database TOC Learning Outcomes This document provides clear expectations and examples of what CRS-DC's are expected to know after completing each of their training sections. Courtesy of 211 Contact Center - United Way of Greater Atlanta Continue Reading

Date posted06/24/2025


Database Audit Form courtesy of 211 Contact Center - United Way of Greater Atlanta
Database Audit Form courtesy of 211 Contact Center - United Way of Greater Atlanta

Database Audit Form This database audit form is very comprehensive; an excellent objective tool for auditing the work of database curators. Courtesy of 211 Contact Center - United Way of Greater Atlanta Continue Reading

Date posted06/24/2025


211 and TogetherNow’s MyWayFinder partnership courtesy of 211/LIFE LINE
211 and TogetherNow’s MyWayFinder partnership courtesy of 211/LIFE LINE

211 and TogetherNow’s MyWayFinder partnership 211 and TogetherNow have partnered to build a community-centered system that connects individuals and service providers to accurate, up-to-date human service resource information, with the added ability to send and receive closed-loop... Continue Reading

Date posted06/20/2025


Community Connections Desk (CCD) courtesy of 211 / LIFE LINE - Goodwill of the Finger Lakes
Community Connections Desk (CCD) courtesy of 211 / LIFE LINE - Goodwill of the Finger Lakes

Community Connections Desk (CCD) The Community Connects Desk (CCD), located within the City of Rochester Courthouse, offers in-person service navigation to individuals during court hours. Community members may be referred by judges or other court personnel to meet with a Community Navigator,... Continue Reading

Date posted06/20/2025


Letter from Inform USA Board of Directors
Letter from Inform USA Board of Directors

A letter from the Inform USA Board of Directors in response to recent world events. Continue Reading

Date posted06/19/2025


Certified Individuals May 2025
Certified Individuals May 2025

Each month we announce those who received a certification as a Community Resource Specialist (CRS). Specializations in Aging and Disability and Database Curation Continue Reading

Date posted06/16/2025