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Inform USA 2024 Awards: Honoring Excellence in Community Navigation
Inform USA 2024 Awards: Honoring Excellence in Community Navigation

Each year we celebrate those who have gone above and beyond in their field. Submit your nomination today! Continue Reading

Postedby Katie Appold
Date posted01/16/2024


Why Conferences Matter: A Member's Perspective
Why Conferences Matter: A Member's Perspective

One long time member of AIRS/Inform USA talks about her experience at our 2009 annual conference, and the difference it made to providing I&R for those with food insecurity across the state of Wisconsin. Continue Reading

Postedby Regina Wilson
Date posted01/11/2024


Inform USA Welcomes Greg Bloom at Sr. Director of Strategy & Partnerships
Inform USA Welcomes Greg Bloom at Sr. Director of Strategy & Partnerships

Inform USA, the industry association representing information-and-referral (I&R) providers across government and nonprofit human service sectors, has added Greg Bloom to their team as the Sr. Director of Strategy and Partnerships. Greg is best known for his work leading the Open Referral... Continue Reading

Postedby Katie Appold
Date posted01/3/2024


Matthew Hundley Receives Certification from the Institute of Credentialing Excellence
Matthew Hundley Receives Certification from the Institute of Credentialing Excellence

Matthew Hundley, Certification Director for Inform USA has achieved the highly regarded CCP certification through the Institute for Credentialing Excellence. Continue Reading

Postedby Katie Appold
Date posted12/7/2023


National I&R Day is November 16
National I&R Day is November 16

November 16th is a national day of recognition of the Information and Referral (I&R) sector of human services! We've assembled some resources to help you celebrate! Continue Reading

Postedby Katie Appold
Date posted11/9/2023


The first ever "inform USA" Accreditation Plaque is at VIA LINK!
The first ever "inform USA" Accreditation Plaque is at VIA LINK!

We're thrilled to announce that VIA LINK is the first to receive Inform USA Accreditation (formerly AIRS Accreditation). Read more about their story! Continue Reading

Postedby Jennifer Abels
Date posted10/23/2023


What a Government Shutdown Means for Information and Referral
What a Government Shutdown Means for Information and Referral

This article was written in October of 2023, following a near-shut-down of the U.S. Federal Government. Continue Reading

Date posted10/3/2023


2023 Virtual Conference Session Announcement
2023 Virtual Conference Session Announcement

The Discover I&R Virtual Conference will be held on November 2-3, 2023 and will feature 27 sessions taught by sector leaders. Continue Reading

Postedby Katie Appold
Date posted09/13/2023


Rapport for Quality Information and Referral Connections
Rapport for Quality Information and Referral Connections

Consider this approach when explaining how to build and maintain rapport to community resource specialists. Continue Reading

Postedby Sandra Ray
Date posted09/6/2023


2023 AIRS Award Recipients
2023 AIRS Award Recipients

Announcing the winners of the 2023 AIRS Awards! Continue Reading

Date posted08/28/2023


10 Budget Tips & Tricks for Year-End
10 Budget Tips & Tricks for Year-End

Here are some tips and insights we’ve curated to help you maximize your current year’s budget and create a strong plan for the next year. Continue Reading

Postedby Katie Appold
Date posted08/21/2023


Work from Home Playbook (for hybrid or virtual work), courtesy of 211 Southwest Region, Windsor
Work from Home Playbook (for hybrid or virtual work), courtesy of 211 Southwest Region, Windsor

Work from Home Playbook (for hybrid or virtual work) The purpose of this Playbook is to explain the various protocols and best practices involved with working from home and provide the necessary tools to ensure Customer Contact Representatives (CCRs) are trained consistently. Courtesy... Continue Reading

Date posted08/21/2023