The 211 Steering Committee

What Does the Steering Committee do?

The 211 Steering Committee is a select group of leaders that liaise between the two national leadership organizations (Inform USA and United Way Worldwide) and the field, lifting the needs and values of the 2-1-1 network (regardless of affiliation). The committee collaborates with stakeholders, promotes mutual support, and ensures strategic alignment, continuous system improvement, and the advancement of its mission to ensure that 211 is excellent everywhere and always.

The 211 Steering Committee has produced several webinars designed for information and referral professionals working with a 211 agency. 

Check out 211 Steering Committee Webinars

Have a question, idea, or message for the steering committee?

Reach out using the button below.

Contact 211 Steering Committee


Steve Rippe | United Way of the Midlands | Co-Chair

Tara Morse | Indiana 211 | Secretary | Co-Chair   

Sarah Kile | Michigan 211 

Kelly Brown | Interface Children and Family Services (211 Ventura)

Sandra Carpio | United Way of Salt Lake (211 Utah)

Russ Jensen | City of Knoxville (211/311 Knoxville)

Kimberly Jordan-Fluker | City of Memphis

Rebecca Cornwell | Hands On River Region        

Paul Redfern | 211 San Diego

Richard Shutes | 211 Consultant

Judy Shum | Canada 211

Dawn Vanderkooi | 211 Western New York

LaVondra Dobbs |  VIA LINK

Cristina Amedeo | United Way of Rhode Island

Tasha Ball | United Way for Southeastern Michigan

Dan Cruce | United Way Delaware

Aarti Goswami | United Way of Greater Houston

Clare Margason | United Way Bay Area

Margaret Telsch-Williams | Council of Community Services

Advisory members:

Katie Appold | Inform USA

Heather Black | 211 System Strategy | United Way Worldwide