Inform USA Board of Directors and Staff

The Board of Directors is comprised of current and former information and referral professionals representing a wide range of programs and backgrounds.  They are volunteers and are not compensated for their role on the Board.

If you want to join the Inform USA Board of Directors, please consider applying here. 

Inform USA Board

  • Pamela Hillier

    Pamela Hillier

    Executive Director, Community Connection

    President

  • David Jobe

    David Jobe

    Immediate Past President

  • David Erlandson

    David Erlandson

    Vice President

  • Michael Martin

    Michael Martin

    Director of 211, 988, Florida Veteran Support Line, United Way of West Florida

    Treasurer

  • Lindsay Paulsen

    Lindsay Paulsen

    Data Resources Manager, United Way of the Midlands

    Secretary

  • Lexie Bartunek

    Lexie Bartunek

    Community Living Connections Program Manager , Washington State DSHS/HCS-State Unit on Aging

    Director

  • Zuri Bender

    Zuri Bender

    Training Supervisor, Aloha United Way 211

    Director

  • Thomas Buckley

    Thomas Buckley

    MHS

    Senior Director, Health Information Services, Epilepsy Foundation

    Director

  • Kim Clark

    Kim Clark

    Council on Aging of Southwestern Ohio

    Director

  • Sara Clark

    Sara Clark

    USAging

    Director

  • Shirley Fulco

    Shirley Fulco

    Database Director, 211 Northeast Michigan

    Director

  • Marta Garcia

    Marta Garcia

    Bilingual Information and Media Specialist, National Rehabilitation Information Center

    Director

  • Michael Lightbody

    Director

  • Marcus Logan

    Marcus Logan

    Manager, Community Development & Engagement, Oakville Public Library Information Oakville

    Director

  • Lucinda Lorei

    Lucinda Lorei

    Information, Referral & Relocation Program Manager, Headquarters US Marine Corps

    Director

  • Karen Marc

    Karen Marc

    Senior Director, United Way of Central Maryland

    Director

  • Nanette Relave

    ADvancing States

    Director

  • Robyn Romano

    Distress Centre Calgary

    Director

  • Courtney Smith

    Director, Innovation and Outreach, United Way 211 in Rhode Island

    Director

  • Gina Strafford-Ahmed

    Gina Strafford-Ahmed

    CCAP, NCRT, CPM, CRS

    Administrator of Intake & Referral, DuPage County Department of Community Services

    Director

  • Altise Street

    Outreach Coordinator

    Director

Team

  • Katie Appold

    Katie Appold

    MPA

    Executive Director, Inform USA National Office

    Executive Director

  • Sandra Ray

    Sandra Ray

    Program and Education Director, Inform USA National Office

    View Profile

    (240)744-4742

    Program Director

  • Sarah Pottelberg

    Sarah Pottelberg

    MLIS, CRS-DC

    Operations Director, Inform USA National Office

    Operations Director

  • Laura Zile

    Laura Zile

    MSW, LGSW

    Inform USA National Office

    Conference & Logistics Director

  • Jennifer Abels

    Jennifer Abels

    MA, CRS, CRS-DC

    Inform USA National Office

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    (240)744-4742

    Accreditation Director

  • Matthew Hundley

    Matthew Hundley

    Inform USA National Office

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    (703)218-2477

    Certification Director

  • Leah Hayes

    Leah Hayes

    Member Services Associate, Inform USA National Office

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    (229)531-6561

    Member Services Associate