The Information & Referral Job Board
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No Wrong Door (NWD) Director
Virginia Department for Aging and Rehabilitative Services (DARS)
posted 02/07/25
The Department for Aging and Rehabilitative Services (DARS) is seeking a No Wrong Door (NWD) Director to lead Virginia’s No Wrong Door System, overseeing statewide planning, policy, and resource development. This role manages grants, funding opportunities, and a network of home and community-based partners to enhance access to services for older adults and individuals with disabilities. The ideal candidate has experience in strategic planning, grant management, fiscal oversight, and stakeholder collaboration. Limited telework available per Commonwealth policy.
Job Description
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Executive Director
United Way of Vermont/Vermont 2-1-1
posted 01/27/25
The Executive Director will lead the United Ways of Vermont (UWVT) and its statewide Vermont 211 service, which connects Vermonters to vital health and human services such as housing, utilities, employment, and support for seniors and veterans. This role focuses on advocating for the organization’s mission, promoting diversity and inclusion, and positioning Vermont 211 as a key resource for information and referrals. The Executive Director will build strong relationships with state agencies, United Ways, and other organizations to enhance awareness and support for UWVT’s goals. They will also collaborate with community leaders to identify opportunities for growth and innovation, ensuring the organization’s continued impact across Vermont. To apply, please submit a letter of introduction and resume to Board Chair, Clarissa French, at clarissa@uwlamoille.org.
Job Description
Community Resource Specialist
Community Access Line of the Lakeshore, Inc
posted 12/03/24
The Community Resource Specialist will work as an integral member of the CALL staff to provide confidential, appropriate, unbiased health and human service information, referral and advocacy to individuals and professionals in the communities we serve by telephone, email, chat, text, social media, mail and in person. They will provide comprehensive information and referral via our 2-1-1 service to residents in seven counties and will provide Specialized Senior Information and Assistance to residents in Muskegon, Oceana and Ottawa counties. Bilingual candidates are encouraged to apply.
Job Description
Program Director, Community Service Response Center/211
United Way of Central Alabama
posted 11/26/24
Oversees accessibility and accuracy of Information & Referral (2-1-1) services statewide; ensures that UWCA attains and maintains Inform USA Accreditation; develops and maintains a continuum of referral resources with documented followup to assess efficacy of service system in UWCA catchment area and to inform UWCA impact funding strategies.
Job Description
CSRC Resource Database Specialist
United Way of Central Alabama
posted 11/26/24
Will assist in the development and maintenance of the 2-1-1 community services resource database, will provide case management and process temporary financial assistance requests, and serve as backup to the 2-1-1 call center.
Job Description
Community Service Response Specialist
United Way of Central Alabama
posted 11/26/24
Provide excellent customer service and accurate information and referral to persons who seek community resources through the UWCA 2-1-1 Response Center
Job Description
Resource and Volunteer Center Coordinator (Kalamazoo, MI)
Gryphon Place
posted 10/28/24
The Resource and Volunteer Center Coordinator ensures the accuracy and completeness of
the 2-1-1 database and the Volunteer Center database. The coordinator assists employees
and the public in accessing the information contained in both databases effectively.
Job Description
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2-1-1 Manager (WFH Flexible, Kalamazoo, MI)
Gryphon Place
posted 10/28/24
The 2-1-1 Manager is responsible for providing supervision and leadership to the Contact
Center and 211 Community Resource Staff. Supervision and oversight include contact
center call/contact lines, service delivery, quality assurance, coaching, development, and
training of staff members. The manager is responsible for connecting and collaborating
within the whole contact center, community partners, and the Michigan 2-1-1 network.
Job Description
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I&A/Adm. Assistant (In-Person, Council Bluffs, IA)
Connections Area Agency on Aging
posted 10/11/24
As part of a team, the I&A Adm. Assistant provides outstanding customer service, information and
assistance. Primary responsibility is to answer calls to the agency or respond to walk-in consumers, providing prompt and courteous service to seniors, caregivers and service providers. Provides clerical support for the Consumer Service Department. As part of a team, the employee in this position is responsible for providing administrative and clerical services to ensure effective and efficient agency operations. Please send resume and application to: afrady@connectionsaaa.org
Job Description
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Associate (Contractor-Remote)
DGI Associates
posted 9/17/24
Seeking self-motivated remote Associates responsible for conducting annual verifications and updates to ensure information and services are accurately listed within a specified service directory. Key duties include researching new and existing organizations, programs, and services; applying approved taxonomy; and translating detailed program information according to established guidelines and standards.
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