Crisis Training Syllabus and Crisis Training Manual, courtesy of 211 - Distress Centre Calgary

Crisis Training Syllabus and Crisis Training Manual

• The Crisis Intervention module is part of the Crisis Line Responder training that all front-line staff (including CRS) go through when they are hired at the Distress Centre. Crisis Line Responder training occurs both in-person and virtually, as some training classes are completely in-person while others are hybrid. This training also includes role-plays in which trainees take turns role-playing answering a call from someone in crisis.

Courtesy of 211 - Distress Centre Calgary