Work from Home Playbook (for hybrid or virtual work), courtesy of 211 Southwest Region, Windsor

Promising Practice: Work from Home Playbook (for hybrid or virtual work) 

• The purpose of this Playbook is to explain the various protocols and best practices involved with working from home and provide the necessary tools to ensure Customer Contact Representatives (CCRs) are trained consistently.

Courtesy of 211 Southwest Ontario

This organization was on the 2022 accreditation manual/criteria when this document was identified as a Promising Practice.